43752 Jackson St, Indio, CA Mon–Fri · 8am–6pm PT
Dental practice operations · founded 2023

Reliable equipment service and managed IT for dental practices.

Tomdux is the operations partner for clinics across California — pairing 30+ years of combined team expertise in dental equipment with enterprise-grade managed IT, all delivered under a single accountable team.

HIPAA
compliant IT
Certified
service partners
Insured &
bonded
Same-day response Most service calls answered within hours
30+
Years of combined
team expertise
100%
Focused on dental
practice operations
<4h
Average emergency
response time
24/7
IT monitoring &
incident response
Certified service for the brands your practice depends on
Owandy
Dentsply Sirona
Kavo
Dexis
Belmont
A-dec
Planmeca
Our solutions

One partner for everything behind your practice.

Three integrated service lines designed for the operational reality of dental clinics — fully managed, with a single point of accountability.

Dental equipment service

Sales, installation, repair, and warranty coordination for the full operatory — chairs, compressors, sterilizers, imaging, and more.

Capabilities

Preventative maintenance programs

Scheduled inspections, calibration, and protocol-driven service plans that reduce unplanned downtime and extend equipment life.

Programs

Managed IT & cybersecurity

HIPAA-aligned IT operations: networking, monitoring, backups, imaging integration, and incident response on a flat predictable fee.

Managed IT
Why Tomdux

Built around how dental practices actually run.

Years of working alongside clinicians has shaped a service model designed for clinical reality — minimal chair-time disruption, predictable billing, and a team that speaks both dental and IT.

30+ years of combined expertise

Our technicians bring decades of dental equipment and IT background to every engagement.

Certified manufacturer partners

Trained technicians for Owandy, Dentsply Sirona, Kavo, Dexis, A-dec, and more.

Flat-fee, predictable pricing

Managed IT and preventative plans without invoice surprises at month-end.

Same-day field response

Service calls are triaged and dispatched on the same business day across the region.

HIPAA-aligned IT operations

Security, backups, and audit-ready documentation built in — not sold separately.

Rental equipment ready

If repair takes longer than a day, a loaner keeps your operatory producing.

Capabilities

Full-spectrum service for every system in your operatory.

From preventative inspections to emergency on-site repair, our technicians cover the equipment landscape end to end.

Preventative Maintenance

Scheduled inspections & calibration

  • Vacuum & compressor system checks
  • Delivery unit & chair functionality tests
  • Autoclave calibration & inspection
  • Waterline treatment & cleaning
  • X-ray machine & sensor performance check
  • Suction system & lighting review
Repair Services

Operatory & imaging systems

  • Compressors & vacuums
  • Sterilizers & ultrasonic cleaners
  • Delivery systems
  • Sensors, imaging & X-ray systems
  • Operatory chairs & lighting
  • Amalgam separators & waterlines
Additional Services

Diagnostics, parts & field support

  • Equipment diagnostics & troubleshooting
  • Replacement of worn or damaged parts
  • Installation of new components
  • Emergency on-site repairs
  • Warranty coordination
  • Sourcing of specialty parts
Managed IT services

Enterprise-grade IT, designed for dental clinics.

An outsourced IT department engineered around dental workflows — HIPAA-aligned, imaging-aware, and accountable to a flat monthly fee. We monitor, patch, and respond so the front desk and clinicians don't have to.

Flat-fee billing

Predictable monthly cost — no per-ticket surprises.

24/7 monitoring

Network and server health watched continuously.

Cybersecurity & compliance

HIPAA-aligned controls, backups, audit support.

Imaging integration

DICOM, sensor software, and PMS interoperability.

Desktop optimization

Updates, patching, and endpoint hardening.

Emergency response

Live engineers on call when something breaks.

Our process

A measured, repeatable way of working.

Whether you need a single repair or a full operations partnership, the engagement follows the same disciplined steps.

01

Assessment

We audit your equipment, network, and current service contracts to surface risks and gaps.

02

Proposal

A written scope and flat-fee proposal — line-by-line, with SLAs and response targets.

03

Onboarding

Equipment inventory, monitoring rollout, documentation, and HIPAA-aligned setup.

04

Ongoing service

Scheduled maintenance, monitored IT, and a dedicated point of contact for every call.

Tomdux is the only call we make when something breaks. They know our equipment, our software, and our compliance obligations — and they fix it before patients notice anything happened.
EJ
Dr. E. Juárez
Owner · EJ Dental, Coachella Valley

No delays. Rental equipment ready while we repair.

Need something special? We'll source it for you. Talk to a technician about a coverage plan.

Get in touch

Start a conversation about your practice operations.

A short call is the fastest way to scope what you need — whether that's a one-time repair, a preventative program, or a full managed IT engagement.

Phone
760·347·2487Direct line · routes to emergency after-hours
Web
www.tomdux.comInformation & client portal
Headquarters
43752 Jackson StIndio, CA 92201 · Serving California & beyond

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